Shipping Policy
Processing Time: Orders are processed within 1–3 business days. Customized items (like bookmarks) may take 3–5 business days.
Shipping Rates: Calculated at checkout based on your location and selected shipping method.
Delivery Time: Estimated delivery is 5–10 business days for domestic orders. International delivery times vary.
Tracking: All orders come with a tracking number, sent to your email once shipped.
Refund Policy
Books: Due to the nature of books, returns are only accepted for damaged or incorrect items.
Customized Items: All sales of customized bookmarks or books are final unless they arrive damaged or with errors made on our end.
How to Request a Refund: Contact us within 7 days of delivery with your order number and photos of the issue.
Refund Processing: Approved refunds will be processed to your original payment method within 5–7 business days.
Cancellation / Return / Exchange Policy
Order Cancellation: You may cancel your order within 12 hours of placing it. After this, we begin processing and cannot guarantee cancellation.
Exchanges: We do not offer exchanges for change of mind. If you received the wrong or damaged item, we’ll happily replace it.